When planning your visit Copenhagen, you should inquire whether you will need a visa or not. If you do, make sure to file an application in due time.

If you are an EU citizen, you must either present a passport or an ID card valid for the duration of your stay in order to enter Denmark for tourist visits of up to three months.

Citizens of other countries must have a valid passport. Some non-EU citizens are required to produce a visa. Find more information at the website of the Ministry of Foreign Affairs of Denmark.

We can help
If you need an Letter of Invitation for a Visa into Denmark, please contact us on through the form here.

Danish prices include 25% Value Added Tax (VAT). It is refundable to persons who are non-EU residents and who are travelling to a non-EU destination. Tax-free shopping is possible in many major shops and department stores in Copenhagen.

Goods into Denmark
The amount and types of goods you can import into Denmark without customs duty depend on whether you arrive from an EU country or a non-EU country. For information about duty-free allowances, please visit the website of SKAT - the Danish Customs and Tax Authorities.

Goods out of Denmark and VAT refunds
Citizens from countries outside the EU and Scandinavia are also eligible for a Value Added Tax (VAT) refund when goods purchased in Denmark are shipped to another country. VAT can be refunded at the airport upon presenting a completed VAT refund form. To achieve the VAT refund, the minimum purchase per shop must be DKK 300. There are two refund companies offering refund services, Tax-Free Worldwide and Global Blue Denmark.

The currency in Denmark is Danish Kroner (DKK). One krone is divided into 100 Øre.

Most places accept Euros, while some accept American Dollars, Norwegian- and Swedish Kroner, but please note that the exchange rate is not to your benefit, and change may be in Kroner.

Note: Please note that the 1000 DKK bank note is no longer in use as of May 2025.

It is not uncommon for people living in Denmark to never have cash on their person as credit cards are accepted everywhere. In Copenhagen major credit cards are widely accepted at hotels, stores, cafes and restaurants. Some places might charge a fee when accepting foreign credit cards as payment.

For authorization of payment with credit cards, call the Danish PBS/Nets customer service hotline on +45 4489 2180.

Lost or stolen cards
If your credit card gets lost or stolen while you are in Copenhagen, call the Danish PBS/Nets 24-hour hotline on tel.: +45 4489 2750 to block your card.

ATMs/cash machines
ATMs offer a convenient way of withdrawing Danish money on a credit or debit card. Most banks have ATMs outside that are open 24 hours. All major cards are accepted.

Banks and bureaux de change
Banks are open from 09:30 to 16:00 on weekdays with late hours until 18:00 on Thursdays (closed Saturdays and Sundays). There are numerous cash machines throughout the city and the plentiful bureaux de change are open during weekends, for example Forex at Nørreport Station and Copenhagen Central Station.

Copenhagen is a city where everybody bikes. From children fresh out from the daycare to ministers and old people that cannot walk anymore - but they can bike!

Many hotel offer bikes for lending and there are also numerous share bikes to be found all over the city. But be aware, just as you are expected to be able to drive a car, people biking in Copenhagen expect you to know the traffic rules when biking. If said rules are not something that you can recite in your sleep here is a Guide - oh, and it is not as bad as you may think after reading this ^.^

Mobile Plans - Prepay Plans | Lyca Mobile Pay as you go sim

In Denmark, power plugs and sockets (outlets) of type E and type K are used. The standard voltage is 230 V at a frequency of 50 Hz.

Make sure you bring an umbrella or rain jacket with you to ward off the cold rain.

On average, Copenhagen receives measurable rainfall over a period of 19 days throughout the month of October. As a result, there are many more wet days than dry ones.

Temperatures
The average daily temperature is 10°C. Ranging from 7°C in the morning to 12°C in the afternoon.

Weather Forecast

You can check the forecast at the Danish Meteorological Institute.

In Copenhagen, the mother tongue is Danish, which is closely related to both Swedish and Norwegian. In general Danes speak English extremely well, and some even German and French.

In Denmark, you are not expected to tip but if you do it is greatly appreciated. Most companies, restuarants, bars, etc. pay salaries according or equivalent to agreements with labour unions.

Service and VAT is always included in the bill at restaurants, hotels and taxis.

In other words if you receive extraordinary good service, you are welcome to reward it with a tip, but it is not expected.

Denmark has a smoking ban in all public indoor areas.

In Copenhagen, smoking is forbidden in public buildings and private businesses - including restaurants, shops, transport, entertainment venues, workplaces etc.

The only exception from the ban is for establishments with an area less than 40 square meters, that do not serve fresh food - so you can still enjoy a cigarette in some smaller pubs. Some places have installed special smoking rooms but most refer smokers to the streets.

In general, many shops in Copenhagen are closed on Sundays. But not department stores and many major retail stores. On Sundays, it's always advised to check the opening hours of your preferred shops.

Opening hours vary, and department stores and supermarkets usually stay open longer. Outside ordinary shopping hours, various kiosks are open for the sale of sweets, alcohol, and newspapers etc. Bakeries, florists and souvenir shops are usually open seven days a week.

These are the most common opening hours:
Monday - Thursday 10:00 - 18:00
Friday 10:00 - 19:00
Saturday 10:00 - 16:00
Sunday 12:00 - 16:00

In case of an emergency while you are in Copenhagen, always dial 112. It is a free call which will connect you to the police, fire brigade or hospital. If you need a chemist or dentist, there are a few which are open 24 hours.

Police, fire brigade and ambulance
- Call (+45) 112 for life threatening emergencies and ask for the police, fire department or ambulance service.
- Call (+45) 1813 for injuries or sudden illness and speak to a nurse or doctor, or to go to a hospital emergency department.
- Call (+45) 114 for police, when it is not an emergency.

Speak slowly and distinctly. State telephone number and address. Emergency calls from public pay phones are free. Go to the website of the Danish police.

Chemist
There is no shortage of pharmacies in Copenhagen; just look for the green "a" sign that symbolises the Danish word for chemist: Apotek.

24-hour chemist: Steno Apotek, Vesterbrogade 6C, 1620 Copenhagen V, tel.: +45 3314 8266

Private doctor
As a tourist in Copenhagen, it can be challenging to find a qualified doctor when you need one. With the Doctors in Denmark service, you can quickly book an appointment through our easy-to-use online booking system for either a personal consultation or a video consultation.

The Doctors at Laegelinien provide competent health care day and night. Telephone consultations and prescriptions from DKK 130. House and hotel calls from DKK 1200.

Tel.: +45 2596 9375 and online at Laegelinien.dk.

The Private Doctor is on call seven days a week, 08:00 - 24:00. House or hotel calls within an hour. Prices start at DKK 1,400. House calls and clinic consultations are the same price. Acute dental treatment can also be organised. Tel.: +45 6075 4070.

Hospital Emergency Wards

Always call (+45) 1813 before going to a hospital emergency department. They will not admit you otherwise.

The following hospitals have 24-hour emergency wards:
- Bispebjerg Hospital, Bispebjerg Bakke 23, 2400 Copenhagen NV, tel.: +45 3531 3531
- Herlev Hospital, Herlev Ringvej 75, 2730 Herlev, tel.: +45 3868 3868
- Hvidovre Hospital, Kettegårds Alle 30, 2650 Hvidovre, tel.: +45 3632 3632
- Nordsjællands Hospital, Bakkedraget, 3400 Hillerød, tel.: +45 4829 4829

The following hospitals' emergency wards are open 07:00-22:00:
- Frederikssund Hospital, Frederikssundsvej 30, 3600 Frederikssund, tel.: +45 4829 5000
- Amager Hospital, Italiensvej 1, 2300 Copenhagen S, tel.: +45 3234 3500
- Frederiksberg Hospital, Nordre Fasanvej 57, 2000 Frederiksberg, tel.: +45 3816 3816
- Gentofte Hospital, Niels Andersens Vej 65, 2900 Hellerup, tel.: +45 3977 3977
- Glostrup Hospital, Nordre Ringvej 57, 2600 Glostrup, tel.: +45 3863 3863

Dentist - emergency only
Open daily 20:00 - 21:30, weekends and holidays also 10:00 - noon.

- Tandlægevagten, Oslo Plads 14, 2100 Copenhagen Ø. Tel.: (+45) 1813